Don’t just say that you have the knowledge, show it.
How many times have you seen a website that says something like, “We have the knowledge and the experience to…” or “Our experienced and knowledgeable team is here to serve you.” Or something similar. Sound familiar?
Yes, our clients provide the same empty language from time to time and yes we do populate this type of content onto the sites we built on a frequent basis. I’m sorry to say it.
The fact is that we’re in a time when it’s pretty easy to build a website. It’s free to put up a blog on someone else’s website (like WordPress or Blogspot, for example). And just about anyone can write a sentence that says they have the knowledge and the experience to do whatever. The consumer has grown impervious to such language. Today’s consumer wants more.
We want to feel like we’re getting great information from the fountain of knowledge. We want to feel like we’re making informed decisions. We know that with a few keywords in Google, we can access lots of information sources, but we want to quickly and efficiently access the best. We want authority.
How do I become an authority?
Well, an authority is an “Accepted source of information.” At least, that’s one of the ways that dictionary.com defines the word. Well, this is where your website really can be a powerful tool in a few ways.
If your website includes vast amounts of information and it answers the user’s first question, whatever that may be, then they’re likely to come back again for another answer. Basic questions asked of a real estate website might be:
To show that you have more than information, you have the knowledge, you’re going to want to have a blog. Those of you who read this blog on a regular basis and/or already have a blog will agree. Your blog is where you flaunt your stuff. You show what you’ve got. If you feel like you’re giving away the store, don’t worry. Give away as much information as you’re willing to type. The more you post, the more you’ll look like the authority you are.
The reality of SEO is that there are just too many realtors out there. It’s not like Coke and Pepsi who have been trying to take market share from one another for decades. You’re trying to take a few more deals from a large pool. You’re trying to rise above the crowd. Do this by showing the visitors to your site just how much knowledge you have and what all those years of experience have taught you.
I’d like to conclude by mentioning someone who embodies authority. Paul Krugman is a NY Times columnist and Nobel Lauriate in economics. Not only does he have the years of experience and the accolades to prove his prowess, but he also writes with authority. I recommend checking out his columns and examining his writing style. Also, he’s pretty smart and insightful, you’ll probably learn something about our economy while you’re at it.